The Ark Encounter and Creation Museum are reopening on June 8! Note that dining, theaters, and other offerings have been enhanced to help you stay healthy.
What to know before you visit

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Healthy Visit to Ark Encounter

We care about the health and safety of our guests and have made significant changes to our daily operations in accordance with state and federal guidelines relating to the COVID-19 pandemic.

Helping you have a healthy visit

When you visit the Ark Encounter, you can rest assured that we have done the utmost to ensure the well-being of you and your family during your time with us.

Enhanced Cleaning

Enhanced Cleaning

Our Housekeeping teams already set a high standard for cleanliness and it is among the most complimented aspects of our guest’s experience. During this time, they’ve increased that commitment even more with dedicated attention to cleaning and sanitizing high-touch and high traffic areas in accordance with CDC guidelines. We’ve also added additional handwashing and hand sanitizing stations throughout our attractions as an additional service to our guests.

Park Hours

We are now opening one hour earlier to allow our guests to safely experience our park over a longer period of time throughout the day. Our current hours of operation are 8 a.m. - 7 p.m., Monday through Saturday, and 1 p.m. - 7 p.m. on Sundays. Please see Ark Encounter Park Hours for the latest information.

Staff Masks & Gloves

Staff Masks & Gloves

Our staff are known for their friendly smiles. Even though our staff will be wearing face coverings, you’ll still be able to see the smile in their eyes as they serve you and your family. Staff members will also be wearing other Personal Protective Equipment, including gloves, as necessary.

Following current Kentucky recommendations, we are strongly encouraging (not requiring) our guests to wear a face covering for their mouth and nose unless medical or safety reasons prevent them from doing so. These guidelines also recommend that children 5 and younger should not wear masks but that older children should wear them as they are able.

We want everyone to have an enjoyable visit and ask that all guests be respectful of one another (and our staff) whether or not they are wearing a face covering while at the attraction.

Ticket Purchasing

Special Afternoon Ticket

To help spread out the arrival of our guests throughout the day to maximize safe social distancing, we’re offering a special afternoon ticket that allows entry to the Ark Encounter grounds and full-size Noah’s Ark after 1:30 p.m. Monday through Saturday and after 1 p.m. on Sundays. Each paid ticket includes a free meal voucher. This special ticket must be used by August 16, 2020. Visit our ticketing page for more information.

Ticket Purchasing

We strongly encourage guests to purchase their tickets online prior to their visit to reduce person-to-person interaction as much as possible and save time after your arrival. However, if you need to purchase tickets at the Ark Encounter, we’ve implemented new procedures to ensure guest safety. One guest per party will wait, with appropriate social distancing, in the ticketing queue line. Touchless and tap options for payment will be available at each ticketing station if desired.

Staff Temperature Checks

Social Distancing

We ask that guests join us in practicing social distancing by keeping a distance of at least six feet from other guests not in your own party. Please follow the signage we have placed throughout the park to help encourage proper social distancing by controlling the flow of visitors throughout the park.

Staff Temperature Checks

We’re dedicated to both guest and staff health and safety. Each morning upon arrival, all staff members will have their temperatures checked and be asked health and symptom screening questions.

What can I do?

We ask that all guests abide by the following guidelines.

Feeling Sick? STOP!

Feeling Sick?

If you are sick, or have been feeling sick within the past 24 hours, please help keep others safe by staying home and planning your visit at a different time.

Social distancing

Social distancing

Join with us in maintaining a distance of at least six feet from other guests and staff members at all times.

Wash Hands

Wash Hands

Wash your hands often with soap and water for at least twenty seconds. Hand sanitizer and hand washing stations are provided throughout the Ark Encounter grounds for your convenience.

Cover a Cough or Sneeze

Cover a Cough or Sneeze

Cover your mouth and nose when you cough or sneeze with a tissue or your elbow. Or, consider wearing a mask in consideration of others.

Start Feeling Unwell During Your Visit?

Start Feeling Unwell During Your Visit?

If you begin to feel unwell during your visit, we ask that you immediately end your visit and come again at a different time.

Common Questions

  1. Do I need to wear a mask?
    Kentucky guidelines recommend that we strongly encourage our guests to wear a face covering for their mouth and nose unless under age 5 or for medical reasons, as per CDC guidance. Our staff who are safely able to do so will be wearing a mask, so you won’t feel out of place if you wear one too.
  2. How does the bus ride work?
    We are cleaning and sanitizing the buses regularly in accordance with the CDC guidelines. Our buses have also been designated as entry or exit buses and we are reducing the number of guests on each bus.
  3. How are you making the theaters safe?
    Seating has been reduced to ensure proper social distancing. Guests will be asked to leave at least two empty seats between their party and others to ensure everyone is safe.
  4. Do you still have a buffet?
    To ensure guest safety, our buffet at Emzara’s Buffet has been converted to a cafeteria-style restaurant with a delicious menu. Our Smokehouse and other outdoor food venues, as well as delicious cold options in Answers Center, are also available.
  5. Is the playground open?
    The Ark Encounter playground is currently closed to guests in accordance with state guidelines.
  6. Is Ararat Ridge Zoo open?
    Yes! Ararat Ridge Zoo is outdoors, allowing for appropriate social distancing. Before and after petting any animals in the zoo, guests will be asked to wash their hands at a nearby handwashing station.
  7. Are the zip lines open?
    Yes. Screaming Eagle Aerial Adventures will be open and also meeting current appropriate state guidelines, such as EPA-approved sanitizing supplies, the spreading out of tour times, social distancing with reduced tour group sizes, and tour guides who are gloved, masked, and subject to daily temperature checks.

The health and safety of our staff and guests is our top priority. We have worked hard, and will continue to do so, to ensure everyone has an amazing time at the Ark Encounter and takes home nothing but great memories.


To learn more see the reopening announcement from our CEO

The Ark Encounter’s COVID-19 Preparedness Policy is available here.

Plan your visit today!

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