Special Assistance Request

The Ark Encounter strives to provide everyone access to the same rich educational and entertainment opportunities. See accessibility accommodations.

For guests who are Deaf or Hard of Hearing: The Ark Encounter is accessible. Videos are captioned, and the entire experience is very visual and experiential. If you would like to request an interpreter, you may complete the form below, and we will see if one of our wonderful, competent volunteers is available.

For guests who are blind or visually impaired: We would love to provide you with a special tactile experience that will help you experience the size of the Ark and some of the features of the exhibits through the sense of touch, including close encounters with some of the live animals of our zoo, if you are interested. Please plan for about an hour for this experience. There is no need to make an appointment before you come, please just ask a Guest Service staff member as soon as you arrive, and it will be scheduled for that day.

Questions about wheelchair/ECV rentals? Please visit our Helpful Tips page for details.


Request ASL Interpreter

How to Contact on Day of Visit