Contact Ark Encounter

Get Answers to Frequently Asked Questions

We may have already answered your question on our website. Get faster service by finding answers online if your question refers to the following:

• Ark hours and admission rates
• Accessibility
• Wheelchairs and strollers
• Pets and service animals
• Group rates and information
• Ticket purchasing questions
• Submitting a product for sale or publication
• Sign up for our newsletters.
• Lost and Found

Email the Ark Encounter

Please help us direct your question to the right person by choosing one of the options below:

• Email our guest services department.
• Get help with online tickets.
• Ask a question about our bookstore.
• Request an Answers in Genesis speaker to present at your church.
• If you are a credentialed member of the press with a question that is not answered by our media kit, please email press@answersingenesis.org.